Oriserve
Voicebot, Chatbot and Speech Analytics solutions that automate customer conversations and extract actionable insights.
Oriserve offers enterprise-grade Voicebot, Chatbot and Speech Analytics solutions built to automate high-volume customer interactions. Unlike typical AI tools that handle only text chat, our platform manages real voice conversations (inbound and outbound), handles objections, captures leads, and escalates to agents when needed. Our Speech Analytics module converts voice transcripts into actionable insights on intent, sentiment and performance. While we serve multiple industries, our strongest impact is in BFSI (banks, NBFCs, insurers, lenders) for lead qualification, EMI reminders, collections, KYC and support workflows. With multi-language flows, deep CRM & telephony integrations, Oriserve helps organisations scale engagement without increasing agent-headcount.
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